Terms & Conditions

  1. By using www.naturallyhappydogs.com ("the Website") you agree to be bound by these terms and conditions of use.
  2. The Website is owned and operated by Naturally Happy Dogs Ltd a company registered in England and Wales under company number 07238161 and having its registered address at 2 Stile Plantation, Royston, SG8 9HP ("NHD")
  3. All materials displayed on the Website, including, without limitation, any trade marks, trade names, copyrights, designs, text, graphics and/or any video content ("the Content") are the property NHD or any third party licensors.
  4. NHD reserves the right, from time to time, to amend without notice any of the terms and conditions of use that apply to the use of the Website.
  5. By using this website you agree to the terms as set out in our Privacy Policy, including but not limited to our use of cookies.
  6. NHD may permit visitors to the Website to access limited video Content free of charge. However, the majority of video Content is available to paying subscribers only (details are set out in paragraph 11 below).
  7. Where video access is provided free of charge, you may display the video Content on a computer screen or any other device(s) which access the internet.
  8. You may electronically copy or print pages of the Website for your own personal, non-commercial use.
  9. You are only permitted to use any Content as set out in these Terms of Use and you may be infringing the owner's copyright if you copy or re-use any of the Content for any other purpose without permission.
  10. Where the Website contains links to third party sites, resources provided by third parties and/or third party advertisements, these links and/or advertisements are provided for your information only.
  11. NHD is not responsible for the content of external internet sites and NHD accepts no responsibility to you for any loss or damage that may arise from your use of them.
  12. As referred to in paragraph 5 above, you will need to pay a subscription (monthly or annual pre-payment) to watch most of the Website's video Content. In order to subscribe, you must register with the Website first.
  13. Memberships are for personal, non commercial use only. Usernames and passwords are not to be sold, transferred or published on the internet or other media.
  14. Accounts may be suspended and/or deleted if company has reasonable suspicion that the terms are being breached.
  15. The subscription cost is clearly indicated on the relevant web page and the cost includes any VAT element. The Website's payment service provider is WorldPay. You can pay by credit or debit card. By entering your card details you agree to purchase a subscription and set up a FuturePay agreement to purchase ongoing monthly or annual subscription. These amounts will be charged to your card automatically. NHD may at its sole discretion change the subsequent subscription fee, in this case, NHD will notify you by email in advance of the amended payment being deducted from your card. You can cancel future subscription payments at any time by notifying WorldPay or your card provider or by cancelling your account in 'My Account' on the NHD website. Please note, NHD does not offer refunds on subscriptions.
  16. By purchasing a 'SingleView' which gives you access to a single video for a limited period of time, you agree to be added to the NHD mailing list and receive periodic emails. You can unsubscribe from this mailing list at any time.
  17. The purpose of the Website is to increase the knowledge of dog care, well being and training, as well as providing an insight into the canine world and its leading professionals. Consequently, every effort is made to create Content of the highest quality as regards advice and information (paying due regard to the safety of dog and owner), as well as production standards. The techniques and methods demonstrated in the Content are based on the experience and practices of those demonstrating and presenting. Furthermore, users must appreciate that there is a wide range of practice in the canine training and care sector and, consequently, no one way is the 'right' way. The Website, therefore, recommends that users seek expert help and advice from third parties if they are in any doubt as to what is best practice for them and their dog(s).
  18. NHD shall not be liable to users for any reliance they place on any information or advice provided in any Content.
  19. NHD recommends that users put the safety of themselves, their dogs and others, first at all times. If professionals featured in any video Content, for instance, do not take due care and attention, this in no way implies that NHD endorses those practices. The safety of users and their dogs explicitly lies with users themselves.
  20. Please note that Information contained in all Content reflects the opinions and experiences of the persons presenting and being filmed and/or interviewed. Such Content is designed for interest, inspiration and insight.
  21. To the extent permitted by law, NHD and third parties connected to it hereby expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Website howsoever caused including, without limitation, any liability for loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and/or for any loss or damage of any kind, howsoever arising and whether caused by breach of contract or otherwise
  22. NHD expressly excludes any other terms that might otherwise be implied or incorporated by statute.
  23. Nothing in these terms of use is intended to limit or avoid NHD's liability for any death or personal injury arising from its negligence, or for any other liability which cannot be excluded or limited by law.
  24. These terms of use shall be governed by the laws of England and Wales and by continuing to use this Website you agree to be bound by the exclusive jurisdiction of the courts of England and Wales.
  25. The information contained in this website is for general information purposes only. The information is provided by Naturally Happy Dogs Limited (NHD) and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
  26. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.
  27. Through this website you are able to link to other websites which are not under the control of NHD. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
  28. Every effort is made to keep the website up and running smoothly. However, NHD takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
  29. Naturally Happy Dogs Ltd is registered in the UK, company number 07238161. Registered address: 2 Stile Plantation, Royston, SG8 9HP. Contact 07905 094308 or woof@naturallyhappydogs.com.